What is collective conciliation?
When there’s a disagreement ('dispute') between an employer and a group of employees, we can help both sides to try to come to an agreement and settle the dispute. This is called ‘collective conciliation’.
Collective conciliation is held by a neutral person (a 'conciliator'). The conciliator is impartial. This means they do not take sides. They’re there to help both parties find a solution that everyone agrees to.
How can collective conciliation help?
Collective conciliation can be used when both sides cannot reach an agreement in talks between themselves. The conciliator will try to find common ground to help both sides find a way forward.
The benefits of using collective conciliation include:
- it’s free
- it’s voluntary
- it’s confidential
- both sides can agree outcomes