We have a legal duty to offer conciliation in most cases where a person believes that their employment rights have been infringed. We can do this whether or not an application has been made to the Employment & Equality Tribunal.
Conciliation is offered free of charge and is a positive means of resolving disputes without either employers or employees winning or losing.
Around 75% of individual and collective cases are successfully settled through conciliation to the satisfaction of both parties. Please refer to our booklet below for more information.